FAQ's

1. How long will my order take to arrive?
Usually, orders take 7 to 20 business days to reach you, depending on where the product ships from.

2. Will I have to pay customs fees or taxes?
You might need to pay customs fees or VAT when your package arrives. These charges are set by Qatar customs and are your responsibility.

3. What if my order is damaged or wrong?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days with a photo so we can help.

4. Can I pay when the package arrives?
We don’t offer cash on delivery right now. Please pay online securely when you place your order.

5. How can I check where my order is?
After your order ships, we’ll send you a tracking number by email so you can follow your package.